Sign up for our FREE EZINE
Buy Judith's Book
Buy Judith Wright's book, The One Decision, and receive two compli-mentary certificates to attend Judith's training at no charge. (normally $799 each)
Buy Judith's Best-seller
Buy Judith Wright's best-seller, The Soft Addiction Solution, and receive two complimentary certificates to attend Judith's training at no charge. (normally $799 each)
Quote of the day
"The secret of my vigor and activity is that I have managed to have a lot of fun.."
- Lowell Thomas
We're Hiring!
If you're interested in working for an industry-leader with unlimited potential, check out the Wright Leadership Institute's Employment Opportunities.
Topic
Our speakers have been called inspiring, exciting, compelling, life-changing, engaging, memorable, genuine, the real thing...
TOPIC: Beyond Customer Service: Becoming a Trusted Advisor
You are good at customer service. You have the basics down. You care about your customer and want to service him/her in a way that exceeds expectations and allows you to grow your relationship with the client and your business. So, what comes next? Learn to become a Trusted Advisor to your customers. Using your listening and probing skills, you will get better at establishing rapport, getting high-quality data from your customers and truly facilitating problem-solving with them. Be the person every client wants to work with and watch your business grow, while you get more satisfaction, success and fulfillment.
The following speakers are available for this topic:
Rich Lyons
CLICK HERE for Rich Lyons’s full topic list and bio.